The ways supercommunicators operate and how to emulate their techniques.Across more than 130 episodes, Think Fast, Talk Smart has touched a lot on what it takes to be a good communicator. But what about reaching that next level? What about being a “supercommunicator”? Supercommunicator is a term used by Pulitzer Prize winning journalist and author <a href="https://www.charlesduhigg.com/" rel="noopener noreferrer" target="_blank">Charles Duhigg</a> in his latest book, Supercommunicators: How to Unlock the Secret Language of Connection.&nbsp;In this podcast episode, Abrahams and Duhigg explore the precise techniques that distinguish a good communicator from a “supercommunicator:” traits such as active listening; looping for understanding to demonstrate genuine engagement; and identifying what someone is truly feeling, underneath what they actually say.Episode Reference Links:<ul><li>Charles Duhigg: <a href="https://www.charlesduhigg.com/" rel="noopener noreferrer" target="_blank">Website</a></li><li>Charles Duhigg: <a href="https://www.charlesduhigg.com/all-books" rel="noopener noreferrer" target="_blank">Books</a></li><li>Duhigg’s <a href="https://www.newyorker.com/contributors/charles-duhigg" rel="noopener noreferrer" target="_blank">New Yorker article</a></li><li>Thalia Wheatley’s research study: <a href="https://pubmed.ncbi.nlm.nih.gov/25732617/" rel="noopener noreferrer" target="_blank">The Repurposed Social Brain</a>&nbsp;</li><li>Nicholas Epley’s research paper: <a href="https://www.apa.org/pubs/journals/releases/psp-pspa0000281.pdf" rel="noopener noreferrer" target="_blank">Overly Shallow?: Miscalibrated Expectations Create a Barrier to Deeper Conversation</a></li><li>Alison Wood Brooks’ research paper: <a href="https://www.hbs.edu/ris/Publication%20Files/Conversational%20Circumplex_d27b0db4-0f2a-462f-afeb-88d16f084209.pdf" rel="noopener noreferrer" target="_blank">The Conversational Circumplex: Identifying, Prioritizing, and Pursuing Informational and Relational Motives in Conversation</a></li><li>Michael Yeomans’ research paper: <a href="https://www.mikeyeomans.info/papers/cumulative.pdf" rel="noopener noreferrer" target="_blank">It Helps to Ask: The Cumulative Benefits of Asking Follow-Up Questions</a></li><li>Sheila Heen’s research project: <a href="https://www.pon.harvard.edu/category/research_projects/harvard-negotiation-project/" rel="noopener noreferrer" target="_blank">Harvard Negotiation Project</a></li><li>Ep.92 - No Regrets: How to Take Risks: <a href="https://youtu.be/sSiktCWEWM0?feature=shared" rel="noopener noreferrer" target="_blank">YouTube</a> / <a href="https://www.gsb.stanford.edu/insights/no-regrets-how-take-risks-your-communication-relationships-career" rel="noopener noreferrer" target="_blank">Website</a>&nbsp;</li><li>Ep.82 - It’s Not About You: Why Effective Communicators Put Others First: <a href="https://youtu.be/ubI5Q-94gVI?feature=shared" rel="noopener noreferrer" target="_blank">YouTube</a> / <a href="https://www.gsb.stanford.edu/insights/its-not-about-you-why-effective-communicators-put-others-first" rel="noopener noreferrer" target="_blank">Website&nbsp;</a></li><li>Ep.103 - Simple is a Superpower: How to Communicate Any Idea to an Audience: <a href="https://youtu.be/ejXanr7gUGE?feature=shared" rel="noopener noreferrer" target="_blank">YouTube</a> /&nbsp;<a href="https://www.gsb.stanford.edu/insights/simple-superpower-how-communicate-any-idea-any-audience" rel="noopener noreferrer" target="_blank">Website</a></li></ul>Connect:<ul><li>Email Questions & Feedback&nbsp;>>> thinkfast@stanford.edu</li><li>Episode Transcripts&nbsp;>>><a href="https://www.gsb.stanford.edu/business-podcasts/think-fast-talk-smart-podcast" rel="noopener noreferrer" target="_blank">&nbsp;Think Fast Talk Smart Website</a></li><li>Newsletter Signup + English Language Learning&nbsp;>>><a href="http://fastersmarter.io/" rel="noopener noreferrer" target="_blank">&nbsp;FasterSmarter.io</a></li><li>Think Fast Talk Smart&nbsp;>>><a href="https://www.linkedin.com/showcase/77761391/" rel="noopener noreferrer" target="_blank">&nbsp;LinkedIn Page</a>,&nbsp;<a href="https://www.instagram.com/thinkfasttalksmart/" rel="noopener noreferrer" target="_blank">&nbsp;Instagram</a>,&nbsp;<a href="https://www.youtube.com/playlist?list=PLxq_lXOUlvQDgCVFj9L79kqJybW0k6OaB" rel="noopener noreferrer" target="_blank">YouTube</a></li><li>Matt Abrahams&nbsp;>>><a href="https://www.linkedin.com/in/maabrahams/" rel="noopener noreferrer" target="_blank">&nbsp;LinkedIn</a></li><li>Stanford GSB&nbsp;>>><a href="https://www.linkedin.com/school/stanford-graduate-school-of-business/" rel="noopener noreferrer" target="_blank">&nbsp;LinkedIn</a>&nbsp;&<a href="https://twitter.com/stanfordgsb" rel="noopener noreferrer" target="_blank">&nbsp;Twitter</a></li></ul>Chapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Charles Duhigg and his new book Super Communicators.(00:01:26) Transition from Habits to CommunicationDuhigg shares how personal experiences and a desire to understand human interactions motivated him to explore communication.(00:02:51) The Neuroscience of Connection&nbsp;The neuroscience behind successful communication and the role of neural entrainment in establishing connection and understanding.(00:04:21) Storytelling as a Powerful Communication ToolThe importance of storytelling in communication and how stories foster empathy and engagement.(00:06:16) Identifying and Aligning Conversation Types&nbsp;Three types of conversations (practical, emotional, social) and the necessity of aligning conversation types for effective communication.(00:08:07) Practices of Super Communicators&nbsp;Insights into the habits of super communicators, including their approach to recognizing conversation types and the importance of deep listening.(00:15:02) Navigating Conflict Through Effective Communication&nbsp;Managing conflictual conversations with a focus on listening, understanding, and managing control dynamics.(00:20:50) Challenges of Online Communication&nbsp;Challenges and strategies for communicating in online and virtual settings.(00:25:04) The Craft and Impact of StorytellingApproaches to storytelling and its significance in making complex ideas memorable and engaging.(00:29:06) Developing New Communication Habits&nbsp;New communication habits developed from Duhigg's research and their impact on personal and professional interactions.(00:31:02) The Final Three QuestionsCharles Duhigg discusses the importance of deep questions, the communicator he most admires, and his recipe for successful communication.See Privacy Policy at <a href="https://art19.com/privacy" rel="noopener noreferrer" target="_blank">https://art19.com/privacy</a> and California Privacy Notice at <a href="https://art19.com/privacy#do-not-sell-my-info" rel="noopener noreferrer" target="_blank">https://art19.com/privacy#do-not-sell-my-info</a>.

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133. From Good to Super: How Supercommunicators Unlock the Language of Connection

Think Fast, Talk Smart: Communication Techniques